Sales & Private Booking Info
Private Booking Types & Pay
Private Assignment Rate (Base + $8/hr)
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Guest may be assigned day-of.
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If booking was assigned in advance, instructor has not confirmed the booking by calling the guest at least 24hrs before the lesson.
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If an instructor fails to sign out properly, all higher private pay rates will be reduced to assignment pay.
Private Request Rate (Base + $14/hr)
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The instructor contacts the assigned client at least 24hrs prior to the lesson. Instructor confirms meeting time, place and other concerns with client and records the confirmation in ProCard before the lesson begins.
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OR, the instructor receives a referred booking from another instructor.
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OR, the instructor manages and books a client within 7 days of the lesson date.
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OR, a client calls MSS Sales and requests an instructor by name.
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OR, an instructor rolls a one-day assigned lesson into a multi-day lesson.
Instructor-Managed Private Request Rate (Base + $18/hr)
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The instructor coordinates all aspects of booking with client.
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The instructor brings all of the relevant booking information to the MSS private lesson office at least seven days prior to the lesson.
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The instructor manages all changes to the booking, should any occur.
Referral Pay ($4/hr)
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The instructor must already be booked with a lesson on the day of the referral.
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The instructor coordinates all aspects of booking with referred instructors.
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The instructor brings all of the relevant booking information to the MSS private lesson office at least seven days prior to the lesson.
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The instructor proactively manages all changes to the booking, should any occur.
Early Tram/Gondi Bookings
Tram: 8:24, 8:36, 8:48 | Gondola: 8:30 -8:45
Early lift access is available for privates, adult local groups and camps. All guests must be accompanied by an MSS instructor or backcountry guide before loading the Tram/Gondi. Advance bookings are required for all early lift access. To book, contact the sales staff at least one day before (or earlier, if during holiday rush). You MUST provide an accurate guest count when booking. You may not decrease your guest count on the day-of; clients will be charged based on the original reserved number of spots.
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Early Tram is an $85 upcharge for the first guest, and then $75 for each additional guest (up to 5)
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Early Gondi is a $70 upcharge for the first guest, and then $60 for each additional guest (up to 5)
Once booked, ensure you and your guests understand the routine before powder fever sets in! Meet your clients on snow, either off of the back deck of the tram or in front of the gondola maze. Your entire group must be present to load. Check in with the MSS Supervisor on duty, let him/her know your group is ready, and follow any further instructions the supervisor may give you as you load. If your group misses your time slot for early tram, you may check with the Early Gondi Supervisor instead.
Once at the top, be respectful of the work other departments are still doing to get the mountain open. Stay out of the way by proceeding directly inside the Rendezvous Lodge (Gondi), or inside/onto the deck of Corbet’s Cabin (Tram). ABSOLUTELY NO PUTTING ON SKIS/SNOWBOARDS UNTIL SKI PATROL OFFICIALLY CALLS THE MOUNTAIN OPEN. NO EXCEPTIONS!
Early access is a privilege that JHMR has extended to MSS for its private clientele. There may be instances when the avalanche hazard for the day demands that early access be called off. Our supervisors and sales staff will share this information via ProCard as soon as we receive it. We appreciate your patience and understanding on these challenging mornings when we would rather be up skiing powder already, too!
Private Cancellations
If your private guest cancels within 24 hours of the start of a lesson, the guest will be charged a 50% cancellation fee*. In such cases, we will strive to book you on another lesson. If you do not receive a replacement assignment, you will be paid for the cancelled lesson as follows:
· Full day private lesson cancellation – Instructor receives 2 hours' pay at private assigned rate
· Half day private lesson cancellation – Instructor receives 1 hour of pay at private assigned rate
*You can waive the cancellation fee for your guests. If you choose to waive the fee, you will not receive any pay for the cancelled lesson.
Instructors cancelling private lessons after the lesson was scheduled to occur:
Please contact MSS Sales or a private lesson manager as soon as possible to cancel private lessons for your guests. Instructors who wait until the end of the day, or the day after a lesson is scheduled, to cancel will:
· Be scheduled as MIA with a note in their schedule for review with their supervisor during either the mid-season or end of season review. MIAs may prevent an instructor from receiving his/her Progressive Performance Pay.
· Forfeit Instructor Managed pay for the entire booking. Cancelling lessons in a timely manner so that you can be rescheduled and your guest doesn’t get charged is part of managing your guest booking.
· Forfeit Referral pay for the day of the cancelled lesson.
CONTACTS
MSS Private Sales: (307) 739-2797
Sales Manager:
Whitney Roof (307) 739-2642
Assistant Sales Managers:
Chad Jakubowski (307) 739-6258
& Oliver Burton (307) 732-3666